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flash builder 4 Verifying payload integerity : Failed with code 1

New Here ,
Aug 24, 2010 Aug 24, 2010

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where i install flash builder 4 on windows servers 2003 32x

got this error

------------------------------------------------------------------------------------------

Exit Code: 7


-------------------------------------- Summary --------------------------------------


- 0 fatal error(s), 2 error(s), 2 warning(s)


WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {5EE868D6-7B6B-49ee-AF60-09B1358AFFD7} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.


WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.


ERROR: Verifying payload integerity : Failed with code 1


ERROR: Unable to get root from inChildPath
------------------------------------------------------------------------------------------------------

who can help me,i'll thank you very much

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correct answers 1 Correct answer

Adobe Employee , Aug 24, 2010 Aug 24, 2010

Hi,

Please deselect the option of Flash Player in the installer before beginning the installation and see if installation is successful. (Please uninstall Flash Builder and reboot before trying to reinstall)

If that doesn't help, please run the CS5 clean tool with option to uninstall Flash player and FB, reboot after cleaning and now reinstall FB (selecting Flash Player also)

CS5 Clean Tool can be downloaded from http://www.adobe.com/support/contact/cs5clean.html

Please let us know whether this h

...

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Adobe Employee ,
Aug 24, 2010 Aug 24, 2010

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Hi,

Please deselect the option of Flash Player in the installer before beginning the installation and see if installation is successful. (Please uninstall Flash Builder and reboot before trying to reinstall)

If that doesn't help, please run the CS5 clean tool with option to uninstall Flash player and FB, reboot after cleaning and now reinstall FB (selecting Flash Player also)

CS5 Clean Tool can be downloaded from http://www.adobe.com/support/contact/cs5clean.html

Please let us know whether this helps.

Thanks,

Deeptika

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New Here ,
Aug 25, 2010 Aug 25, 2010

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Thank you very much!

As you say, i down the CS5 Cleanup tool and uninstall the CS5 software and FlashPlayer

After reboot my pc,install flashbulider again,now,Everything gos right.

Thanks a lot.

Hope to help other friends also.

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