1 Reply Latest reply on Sep 1, 2010 11:29 PM by Todd_Kopriva

    Premiere Pro CS5 Crashes on Startup on Mac

    RickD75

      Hi,

       

      I have installed Master Collection CS5 on a MacBook Pro (late 2009) Mac OSX 10.6..4 (4GB RAM) with all Apple updates applied as at 26.8.2010  , Photoshop & Illustrator work fine , Premiere Pro & Soundbooth CS5 repeatedly crash when starting up & have never worked since installing.

       

      I have lodged this problem with Adobe Tech Support.

       

       

      One typical  error message is "/Scully64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../..Src/Di r ectoryRegistry.cpp-283" on launching Premiere Pro Cs5r aniother might be " No client name has encountered an error" or "Premiere Pro has encountered an error"

       

       

      I have uninstalled CS5 , used the CS5 Cleanup tool , reinstalled Master Collection CS5 (several times) the only existing  Admin user account , repaired Mac hard drive Disk Permissions ( in Disk Utility) , & checked /repaired any Font errors/duplications all with no luck.

       

      Does anyone have an answer ?

       

      Thanks,

       

       

      Rick