iTunes music used to have software built into it that would lock it out from use in a video editing project. I think Apple has relaxed that somewhat -- but it still may not be completely compatible in its native format.
Try downloading the free program Audacity -- a program I call in my Premiere Elements books a must-have. If you open the song in Audacity, you'll find the option to save it as either an MP3 or WAV.
Try converting your iTunes stuff to a WAV before you bring it into Premiere Elements and see if that solves your problem.
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I agree with Steve, and would add that from Audacity, do a Save_As PCM/WAV (Uncompressed) at 48KHz 16-bit. This will not restore the fidelity lost with the compression of the MPEG, but will give you a file that is easy to Import, playback and edit. I would NOT choose MP3, as that format/CODEC can be highly problematic. I stay far away from working in MP3.
If you could get those source files on CS (CDA format), just ripping that CD to the above specs. will give you higher fidelity, as there is no MPEG compression involved.
Good luck, and when you Import the WAV files, give PrE a few moments to complete the Conforming and PEK (Waveform Display) file generation. With PCM/WAV Audio files, this will be very, very quick, but do be patient.
Thanks Steve and Bill,
I downloaded Audacity and that seems to have done the trick. Initially I could not open either the itunes file or the files direct from the CD. When I downloaded the ffmpeg codec for Audacity, that seemed to do the trick for the itunes file. For the CD, I had to rip it first using Windows Media Player, and then Audacity would open up the ripped file. They both then came into Premiere Elements without issue - problem solved.
I always convert all Audio to PCM/WAV 48KHz 16-bit, outside my NLE (Non Linear Editor). Regardless which other formats and Sample-Rate/Bit-Depth the program is stated to support, I have zero problems with the above specs. Others - well not so much. That conversion is just a step in my standard workflow.
PS - though free, Audacity is a nice little program. Steve also has some very useful articles on using it, over at Muvipix. I often have to stop by there, as I need refresher course from time to time. I use Adobe Audition mostly, so do not use Audacity often enough to keep all the operations firmly in my tired, old mind. Really good articles.