Welcome to the forum.
Have you updated to the PrE 8.0.1 version? It addressed several nVidia and ATI/AMD issues.
Also, some Adobe users have had issues with the more recent Catalyst drivers. They have found that they had to roll-back several versions.
What Catalyst driver version do you have installed, and what is its date?
If nothing there works, there could be some other system, program or Asset issues. More info would be very useful. This ARTICLE will give you some background, and also some tips on gathering that info.
Hi - I just updated to 8.0.1
I apppreciate you trying to help.
While I had lots of experience editing - I am not a techie guy and do not understand what you mean by catalyst driver.
I will loook it up on internet.
How do I get it back up.
I just read the article - and the only other thing I have running at the time is Skype.
I did not understand some of the recomendations in the article - and related comments.
Should I remove PE8 and then reload it onmy computer
Will the projects I an working on still be there?
Sorry but I am not a techie type person - justr a news reporter who knows how to edit.
I am in a jam because I have to have this thing done by 10 am Monday.
The device driver (software) for the ATI card is also known as catalyst
You need to go to the ATI site to find out what drivers are available for you model, since it may be that the latest has a problem, as Hunt said
just check catalyst driver on intrernt
This place claims to be the ATI site for my computer and I ran scan and it claims I need several updates bugt wants to charge me $30 for a year.
Is thi site legitimate?
http://www.driversdr.com/ati/index.php?id=yatdr102&OVRAW=Catalyst%20driver&OVKEY=ati%20dri ver&OVMTC=advanced&OVADID=68373713011&OVKWID=428945967511&OVCAMPGID=16953110511&OVADGRPID= 27219387399&OVNDID=ND2
- On the Troubleshooting tab, click Change Settings.
- Move the Hardware Acceleration slider to None.
- Click Apply and then click OK to accept the new setting and close the dialog box.
- Restart Windows.
above numbers are iout of order - but hope you can see what I mean
My system will not allow me to change settings (the Icon is there but it is not lit - and not allowing me to access tro slider
Can you cuggest how I can make this happen - why icon s not lit'
I was to Dell for drivers updates (when I went to adm/ati
I have downloaded 25 things recomended by dell using its drivers manager.
If I remove PE8 with goal of reloading - will it erase everything I have done to this point?
Thank you again for your help - I am in a real mess - and have lots to do for today's dealine
update - forst first time I got PE8 open in a "new project"
After a gray window opened - I had to click on "restore wokrshop" - then it opened to a new project
but would not allow me access to the othetr projects.
I couldnot get this link to work.
My computer is a
Model: Studio XPS 7100
Rating: 5.O Windows Experience Index
Processor: ADM Phenom (tm) II X6 1035T Processor 2.60 GHz
Installed memlory (Ram) 8.00 GB
System type: 64-bit operating system
Pen and Touch? "No Pen and Touch is available for this Display"