3 Replies Latest reply on Aug 29, 2010 6:56 PM by Curt Y

    CS3 won't open Raw Images

    su rex Level 1

      My brother just installed CS3, did all the available updates and can't open or view raw images.  The raw images are Olympus .orf.  He gets two error messages depending on where he tries to open them from "cannot parse file" and "not the right file type. I run out of ideas for him to try, any suggestions?

        • 1. Re: CS3 won't open Raw Images
          Gyno-jiz Level 5

          Probably that you're using software that's over three years old and trying to process raw files from a camera two years old. You can make sure to update your camera raw / photoshop to the newest patch, and check your camera's compatibility with your version of Camera Raw. Or use Adobe's free DNG converter to convert the ORF files to DNG before processing, with no loss of quality.



          • 2. Re: CS3 won't open Raw Images
            su rex Level 1

            Up until the release of CS5 that was the only version of photoshop I used and I was able

            to open and process the very same raw files without any problems.  That's what is so confusing.

            • 3. Re: CS3 won't open Raw Images
              Curt Y Level 7

              The majority of problems with opening Raw files are one of 2 things.

              Either the files are in the wrong place or you have more than one version in the file.

              If my memory serves me correctly in CS3 to go PS click on help/p[lug ins/camera raw, or something like that.  It will show the version.  Make sure there is only one showing. 

              ACR should be in Program files/COMMON FILES/Adobe/  and then drill down to Bridge plugins