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1. Re: Premiere Pro CS5 5.0.2 Update
Sheri Codiana Sep 1, 2010 9:27 PM (in response to Sheri Codiana) -
2. Re: Premiere Pro CS5 5.0.2 Update
Sheri Codiana Sep 1, 2010 9:31 PM (in response to Sheri Codiana)Find the updater download for Windows here: http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows
And Mac here: http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
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3. Re: Premiere Pro CS5 5.0.2 Update
Bill Hunt Sep 1, 2010 9:31 PM (in response to Sheri Codiana)Sheri,
Thank you (and all the other Adobe folk) for this info. Many will be overjoyed.
Hunt
PS - and here I thought that you had dropped by to say HI to me...
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4. Re: Premiere Pro CS5 5.0.2 Update
Eric Addison Sep 1, 2010 9:36 PM (in response to Sheri Codiana)That is one of the longest bug-fix lists I've ever seen - you all have done a GREAT job with this update!
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5. Re: Premiere Pro CS5 5.0.2 Update
Sheri Codiana Sep 1, 2010 9:39 PM (in response to Bill Hunt)Hi Bill!
I'm on here more than you think... lurk, lurk, lurk.
Sheri
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6. Re: Premiere Pro CS5 5.0.2 Update
Jim Hines Sep 1, 2010 9:44 PM (in response to Sheri Codiana)Oh boy - downloading it now.
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7. Re: Premiere Pro CS5 5.0.2 Update
akribie Sep 2, 2010 1:32 AM (in response to Sheri Codiana)Well done, Adobe, not only for the update, but also for the openness about what is dealt with and what is not. Hope this will continue.
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8. Re: Premiere Pro CS5 5.0.2 Update
Thrill Media Sep 2, 2010 5:21 AM (in response to Sheri Codiana)Awesome... downloading it now. Glad to know that my 470 is now "legit".
Thanks Adobe!
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9. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 2, 2010 5:32 AM (in response to Sheri Codiana)Updated to 5.0.2 but after update, Premiere Pro 5.0.2 crashes on startup
I'm running MacOSX 10.6.4 on Macbook Pro 15 inches, early 2008, Intel. This never happen to me before
Help please
Now uninstalling and reinstall CS5 to see whether this will correct the problem
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10. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 2, 2010 5:37 AM (in response to Sheri Codiana)Am I the only sucker that got problem with 5.0.2? that crash on startup?
Any friend here have the same problem?
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11. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 3, 2010 12:12 PM (in response to Sheri Codiana)Uninstall CS5, reinstall the whole master collection from CD. After finished, I try run Photoshop, it's OKm but Premiere Pro CS5 crashed on startup. Here is the crash dump from my Mac. Help please:
Process: Adobe Premiere Pro CS5 [11950]
Path: /Applications/Adobe Premiere Pro CS5/Adobe Premiere Pro CS5.app/Contents/MacOS/Adobe Premiere Pro CS5
Identifier: com.adobe.AdobePremierePro
Version: 5.0.0 (5.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [197]Date/Time: 2010-09-02 20:15:24.835 +0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-threadApplication Specific Information:
abort() calledThread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff88cd03d6 __kill + 10
1 libSystem.B.dylib 0x00007fff88d70972 abort + 83
2 libSystem.B.dylib 0x00007fff88c88615 free + 128
3 com.joesoft.hal 0x0000000123131987 AudioDeviceRemoveIOProcOverride(unsigned int, int (*)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 311[crash log edited to make thread readable]
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12. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 2, 2010 6:31 AM (in response to Sheri Codiana)SIGABRT is an XCode error!!! I have XCode X11 version 2.3.5 and XQuartz 2.5.3 on my Mac system
XQuartz 2.5.3 is installed on August 14, 2010
Any one can help me out of this?
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13. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 2, 2010 6:49 AM (in response to Sheri Codiana)Solution:
Downgrade to XQuartz 2.5.2 and Premiere Pro 5.0.2 run!!!. The problem is with compatability to XQuartz 2.5.3.
Hope Adobe solve this problem!!!
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14. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 2, 2010 7:04 AM (in response to sanchaithw)The problem is not solved. Premiere Pro Cs5 5.0.2 run only once and crashed on opeaning after that with the same error on the crash log. SO the problem is not with XQuartz at all
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16. Re: Premiere Pro CS5 5.0.2 Update
Zac Lam Sep 2, 2010 9:55 AM (in response to sanchaithw)Note for anyone else with 5.0.2 problems, please start a new thread rather than hijacking this thread. Although the crash report is helpful to address the problem, it really makes it hard to read the posts in general.
Hi sanchaithw,
It appears the crash is in a product you have installed by JoeSoft. Can you try temporarily uninstalling that product, and see if that solves the problem?
Thanks,
Zac
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17. Re: Premiere Pro CS5 5.0.2 Update
jeremy d. Sep 2, 2010 9:56 AM (in response to sanchaithw)According to that crash log, you're running CS5.0.0
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18. Re: Premiere Pro CS5 5.0.2 Update
eddiem100 Sep 2, 2010 11:56 PM (in response to Sheri Codiana)Sheri, My update went very good which I did electronically via premiere pro update for windows.
However, I was going to do the update manually (I originally did the electronic installation) but the manual download page for original electronic installation states it is for DVD only. In fact it is the same copy for the dvd (retail version). This is either a very bad typo or the wrong download is being made available. You will see the adobe page here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4815
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19. Re: Premiere Pro CS5 5.0.2 Update
Sheri Codiana Sep 3, 2010 7:44 AM (in response to eddiem100)We're aware and are working to get it fixed. The Mac download page titles are reversed - the one for DVDs is the file that has the word "retail" in it, the one for ESDs is the file that has the word "trial" in it.
Sheri
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20. Re: Premiere Pro CS5 5.0.2 Update
sanchaithw Sep 4, 2010 9:59 AM (in response to Sheri Codiana)Preemiere Pro CS5 5.0.2 and After Effects 10.0.1 both crash on startup because the conflict with Joesoft;s Hear audio enhancer.
The workaround is to disable Hear from the program, then move Hear.plugin from /library/Audio/Plug_ins/HAL/ to other place like Desktop
After finished with Adobe software, just reverse the workaround and it will be OK
Thank for fellow on this forum that point me to the solution
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21. Re: Premiere Pro CS5 5.0.2 Update
not_Aaron Sep 4, 2010 9:03 PM (in response to Sheri Codiana)Launced 5.0.2 of PP today to find I was reverted to trial Took an unistall, cleanup and reinstall to correct. Manually downloaded the 5.0.2 update and it seemed to work fine this time.
Too bad it took an hour of wasted time and 9GB of data transfer from Adobe to fix it.
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22. Re: Premiere Pro CS5 5.0.2 Update
UlfLaursen Sep 9, 2010 10:46 PM (in response to not_Aaron)Jus upgraded graphicscard to GT470 today and installed 5.0.2 update.
Went smooth so far, and the mercury engine seems to recognize my new 470 card ok.
So far so good
Will do some more tests during the weekend...
Thanks Adobe for your hard work on this update!
/Ulf
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23. Re: Premiere Pro CS5 5.0.2 Update
Todd_Kopriva Dec 2, 2010 2:25 PM (in response to UlfLaursen)Here's information about a fix for the crash in After Effects & Premiere Pro CS5 caused by a conflict with the Joesoft Hear audio enhancer:





