1 Reply Latest reply on Jul 25, 2007 5:47 PM by Sami@Adobe

    Windows Cannot Open File...?

    UR_colour
      I have downloaded the AIR and other software for the Kuler Website, and I have Indesign CS3 (not Illustrator though), and every time I try to open up a downloaded Kuler swatch (whether right away or in "load swatches") it says Windows will not recognize the file because it does not know where it came from. I tried to going online to remedy the problem, but that is no help either.
      Suggestions? Do I need to purchase some other kind of software to use Kuler fully?
        • 1. Re: Windows Cannot Open File...?
          Sami@Adobe Adobe Employee
          Hi, if the downloaded kuler file is a .ASE file InDesign should recognize it. Can you give some steps to repro (e.g., first I find a theme I like in the kuler desktop, then I go to kuler and download it... etc.) and your OS/browser info? That really helps our QA team. Thanks,
          Sami