User has scanned a signature onto a document using a Multi-Function-Device.
User used to be able to make selection in Adobe Reader, and then right-click / copy image, and paste into MS Paint. After getting a new MFD, user is now unable to do so. Clipboard contains blank image, doesn't matter which program, Word, Paint etc... when pasting copied signature, a blank image the same specifications is displayed with maybe one or two very minute black marks, kinda like scanning a blank document on a crappy scanner.
Is there a layer above the signature file blocking access to this copy function?