7 Replies Latest reply on Sep 7, 2010 3:48 PM by tclark513

    5.0.2   Faulting Application Path   (Adobe Peeps?)

    tclark513 Level 3

      I posted this another thread but it was passed over with other things so I thought I would give it it's own thread.

       

       

      I just updated to 5.0.2 and the installer finished and said installed correctly.

      I then started Premiere and loaded an HDV project.  When the media was loading Premiere crashed and a message from Windows popped up saying that it will try and fix the issue along with some other things I don't remember.  Windows said to restart the program and when I did it seemed to load the HDV project correctly.

       

      I checked the windows  crash log and the description for the Premiere crash was a "faulting  application path"  It came with a problem signature with this underneath  it:

       

      problem event name:   APPCRASH

      Application Name:      Adobe Premiere Pro.exe

      Application Version:   5.0.2.0

      Application Timestamp:    4c731297

      Fault Module Name:   Pluginsupport.dll

      Fault Module Version:     0.0.0.0

      Fault Module Timestamp:  4c72c90b

      Exception Code:       c000041d

      Exception Offset:      00000000000133ba

      OS Version:           6.1.76002.0.0.256.48

      Locale ID:              1033

      Additional Information 1:   5464 

      Additional Information 2:   XXXXXXXXXXXXXXXXXXXXXX

      Additional Information 1:   9659

      Additional Information 1:   XXXXXXXXXXXXXXXXXXXXXX

       

      Can anybody make any sense of this and why it might have happened?