Are you asking for anything, or are you just sharing your experience?
If you want someone (like me) to pursue the cause of your unsatisfactory support experience, just let me know. If so, the case number will be a crucial piece of information. My email address is kopriva -at- adobe -dot- com.
Todd, thanks for offering your help. I'll make note of your email address and get back to you personally if I feel it is necessary. Seeing that 96 hours had passed with no valuable assistance being made by Adobe support to resolve my issues, I closed the support request today. Brum
> with no valuable assistance being made by Adobe support to resolve my issues
I understand that your initial support contact didn't go well, but you do have a member of Adobe Technical Support (me) trying to assist you right now.
I Am attempting to cancel my subscription Case#0213745743. No response.