4 Replies Latest reply on May 25, 2012 5:56 AM by Rene Andritsch

    AE error: Could not convert Unicode Characters

    ConsultoriaInc Level 1

      Hey guys,

       

      I purchased the Video Copliot Action essentials 2 (720p). Whenever I try to import or drag and drop the pre-keyed clips (quicktime .mov format) into AE, I get the After Effects error: could not convert Unicode Characters (23 ::46) . I found an article online that said to make changes to the text in whatever Im importing, but umm it's a video, not text.

       

      I am using AE cs5.

       

      I can import the clips just fine into Premier Pro and export them oddly enough in Quicktime format just fine, however I lose the transperency "pre-keyed" , that's somehow embedded into the original video, therefore I now have a video of smoke, but with a non removable black background.

       

      Please help! thanks!

        • 1. Re: AE error: Could not convert Unicode Characters
          Mylenium Most Valuable Participant

          Yes, I know the VideoCopilot forums are full of reports of such issues, but I'm afraid we never got to the bottom of any of this. There certainly is an issue with the PNG CoDec somewhere, but whatever it is, it's a specific combination of things. The only thing anyone can tell you is to try to reinstall Quicktime and see if it makes any difference. posssibly you could even try older versions of QT. Other than that, converting the files to PNG image sequences or TIFFs is always an option. You can use VLC or otehr video players/ converters for this.

           

          Mylenium

          • 2. Re: AE error: Could not convert Unicode Characters
            dobeflashplayer.com

            I had the same problem.... but i deleted Quicktimeplayer and used Quicktime player 7

            • 3. Re: AE error: Could not convert Unicode Characters
              ZAIent

              Hey man i made an account just to reply to this, i had the same error come up while i was importing video files so i had a look around and found that it had something to do with the language/coding not being recognised, so i looked closer into the footage and tried different method of importing the file and later realised that after effects didnt recognise some of the characters in the file path way, the original folder was created using a macbook, windows recognises the language but after effects didnt, so i moved the file to my desktop and tried to import it again and presto it worked fine, you may not have the same problem but i thought just incase you do, you should try moving the file,

               

              if not heres a thread for the error:

              http://helpx.adobe.com/after-effects/kb/error-could-convert-unicode-characters.html

               

              hope that could be of some help.

               

              Zai

              • 4. Re: AE error: Could not convert Unicode Characters
                Rene Andritsch Level 1

                I just came across this error message yesterday for the first time. After checking the directory and path of the files I wanted to import I realized that one directory name included a character to that AE was not able to interpret. I renamed this directory and everything worked fine. So check your directory and file names and make sure to use no special characters.

                 

                System: MacBook Pro, MacOS 10.6.8, After Effects CS6 (test version)