4 Replies Latest reply on Sep 11, 2010 4:24 PM by Todd_Kopriva

    Help, can't install Adobe After Effects CS5 (trial)

    꾴梳ސĀ

      I tried to install the trial version of Adobe After Effects CS5 trial version and it doesn't work, when I opened the setup application it was all working fine until the installation, it went for a little bit then stopped and came up with an error message. I'm not sure what's going on, some people on other forums say you need to turn off antivirus and run as administrator but it still doesn't work.

       

      Details of my computer:
      RAM: 2GB

      Disk Space: 230GB HDD (approx.) 147GB remaining

      Operating System: Windows 7 Professional 64bit

      Processor: Intel(R) Core(TM)2 Duo

      T5450 CPU 1.66GHz 1.67 GHz

       

      Any help please?

      If you want to see the error message just ask

        • 1. Re: Help, can't install Adobe After Effects CS5 (trial)
          Mylenium Most Valuable Participant

          It's probably simply an unsupported processor. Nothing you can do. I mean, that thing is from the lowest end of the scale, anyway, and only used in the cheapest of notebooks and certainly doesn't qualify for getting any serious work done with AE, so it's probably wasted effort to even attempt to install the software. I'm sure whatever error message you have would only confirm that...

           

          Mylenium

          • 2. Re: Help, can't install Adobe After Effects CS5 (trial)
            꾴梳ސĀ Level 1

            I'm not sure if it could be the processor because before when I had Windows Vista (on the same computer) Adobe CS4 worked fine, Adobe CS4 & CS5 no longer work on my computer now.

            • 3. Re: Help, can't install Adobe After Effects CS5 (trial)
              꾴梳ސĀ Level 1

              Well anyway here's the error message (it's rather long):

               

              Exit Code: 7

               

               

              -------------------------------------- Summary --------------------------------------

               

               

              - 0 fatal error(s), 52 error(s), 50 warning(s)

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              WARNING: Payload cannot be installed due to dependent operation failure

               

               

              ERROR: The following payload errors were found during install:

               

               

              ERROR:  - Adobe CSXS Infrastructure CS5: Install failed

               

               

              ERROR:  - Microsoft_VC90_ATL_x86: Install failed

               

               

              ERROR:  - Adobe Media Player: Install failed

               

               

              ERROR:  - Microsoft_VC90_CRT_x86: Install failed

               

               

              ERROR:  - Adobe Bridge CS5: Install failed

               

               

              ERROR:  - Recommended Common Fonts Installation x64: Install failed

               

               

              ERROR:  - AdobePDFL x64 CS5: Install failed

               

               

              ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed

               

               

              ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed

               

               

              ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed

               

               

              ERROR:  - Adobe XMP Panels CS5: Install failed

               

               

              ERROR:  - Adobe Player for Embedding: Install failed

               

               

              ERROR:  - Photoshop Camera Raw: Install failed

               

               

              ERROR:  - AdobeHelp: Install failed

               

               

              ERROR:  - Camera Profiles Installer: Install failed

               

               

              ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed

               

               

              ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed

               

               

              ERROR:  - Photoshop Camera Raw (64 bit): Install failed

               

               

              ERROR:  - Microsoft_VC90_MFC_x86: Install failed

               

               

              ERROR:  - Adobe After Effects CS5 Support: Install failed

               

               

              ERROR:  - Adobe Media Encoder CS5 X64: Install failed

               

               

              ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed

               

               

              ERROR:  - Suite Shared Configuration CS5: Install failed

               

               

              ERROR:  - DeviceCentral: Failed due to Language Pack installation failure

               

               

              ERROR:  - AdobeTypeSupport CS5: Install failed

               

               

              ERROR:  - AdobeColorCommonSetRGB: Install failed

               

               

              ERROR:  - Adobe Player for Embedding x64: Install failed

               

               

              ERROR:  - Required Common Fonts Installation x64: Install failed

               

               

              ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed

               

               

              ERROR:  - AdobeOutputModule: Install failed

               

               

              ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed

               

               

              ERROR:  - AdobeCMaps x64 CS5: Install failed

               

               

              ERROR:  - AdobeTypeSupport x64 CS5: Install failed

               

               

              ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed

               

               

              ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed

               

               

              ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed

               

               

              ERROR:  - DynamiclinkSupport: Install failed

               

               

              ERROR:  - AdobePDFL CS5: Install failed

               

               

              ERROR:  - AdobeCMaps CS5: Install failed

               

               

              ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed

               

               

              ERROR:  - Adobe After Effects CS5 Presets: Install failed

               

               

              ERROR:  - Adobe SwitchBoard 2.0: Install failed

               

               

              ERROR:  - Microsoft_VC80_MFC_x86: Install failed

               

               

              ERROR:  - Pixel Bender Toolkit: Install failed

               

               

              ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed

               

               

              ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure

               

               

              ERROR:  - Adobe Extension Manager CS5: Install failed

               

               

              ERROR:  - AdobeJRE: Install failed

               

               

              ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed

               

               

              ERROR:  - AdobeMotionPicture CS5: Install failed

               

               

              ERROR:  - Adobe AIR: Install failed

               

               

              -------------------------------------------------------------------------------------

               

               

              • 4. Re: Help, can't install Adobe After Effects CS5 (trial)
                Todd_Kopriva Level 8

                Here is a thread with some useful troubleshooting information:

                http://forums.adobe.com/message/2788394#2788394