Is your only problem that your software won't recognize your DVD burner?
If so, that's no big deal. (It's usually related to the presence of Nero or other burner software on your system -- programs that don't like to share their hardware with other programs.)
As I say in my books (which are a great place to start if you want to outsmart these programs, by the way) when you use Share/Disc and select DVD, select the option from the drop-down menu to burn to a folder rather than directly to a disc.
Then, when the burn is complete, just use Nero or your computer's other burner software to burn the VIDEO_TS folder you created and its contents to a playable disc.
One of the techs did walk me through that procedure and it wouldn't play on my TV. We checked everything. That was the day I was on the phone with her for 3 hours. I don't own Nero and hate to spend money that I just can't afford to spend right now. I appreciate your suggestions though. Thank you.
Well, you haven't said what you DO have, Debbie? Whatever software you burn DVDs with with work. There's even a free program called ImgBurn you can download from the internet that will do it for you.
I know of no reason the DVD you created by burning to folder didn't work. It's EXACTLY the same as you'd get from Premiere Elements (assuming you did select the option to burn a PLAYABLE and not DATA DVD, and that you used a good, quality disc, like Verbatim, rather than a cheap Memorex -- another recommendation from my books).
All you need is a disc that have that VIDEO_TS folder full of files on it and you have a DVD. And, if Premiere Elements created this folder, it's done its job. All you need to do is figure out how to burn that folder to a Verbatim disc and you're done!
Honestly, I don't know why it didn't work. I'm not a tech. I just did what the tech told me to do and when I tried to play it, the DVD player didn't recognize it. I have Windows Live Movie Maker and Windows DVD maker. I could try this again with these programs if you think it will work. Would it be better to download the program you mention?
I suppose it's worth a try.
But if the disc you output is a playable disc (Did you designate it as such) and has the VIDEO_TS folder on it, something is apparently more fundamentally wrong at your end -- something unrelated to your computer.
And, if that's the case, there's unfortunately not much more I can do for you.
So try ImgBurn. Just copy the VIDEO_TS folder to a Verbatim disc and see if it works.
If it doesn't, I'm stumped. Sorry.
Welcome to the forum.
As Steve points out, the failure for Adobe programs to see your burner are most likely tied to other software on the computer. This ARTICLE will give you some tips on that.
I don't know if the tech directed me to make it "playable" as I don't recall
the options. I don't have any trouble playing the video I make with Movie
Maker, etc. in my tv dvd player. They all play just fine. I am having
trouble finding the download you mentioned. Would you mind giving me a link
for the download? Thanks so much.
There can be many reasons why a burned DVD will not play on a set-top player.
The main one is the brand of blank media used, and next is the speed, at which the disc was burned. This ARTICLE will discuss the playability issues.
This ARTICLE will discuss the brand of blank media to use.
For ImgBurn, just make sure that you scroll down the linked page. The first 2/3 of that page are actually ads for other software. You want to scroll down.
Now, ImgBurn is a great little, free burning utility.
Once one has done the Burn to Folder, per Steve's directions, they will have a VIDEO_TS folder on the computer. Inside that are the necessary IFO, BUP and VOB files. One would just choose "Write files/folders do disc," in ImgBurn, and direct that program to the VIDEO_TS folder (not the files contained in it, as you NEED the VIDEO_TS folder - that is what the DVD player looks for). In ImgBurn, one has a bonus - they can set the burn speed to less than maximum. I would choose one of the options down that speed list, and not use the maximum. The articles that I linked to above will explain the why of doing that.
PS - ImgBurn will also tell you the mfgr. of your blank media. Why is that important? Well, companies like Memorex, and TDK, buy the cheapest discs that day, and then just emboss their logo onto the disc. Same for all "store brands." In a spindle of Memorex discs, one might find that 4 different companies actually made the discs, and some might work fine, until you get down the spindle, and then none of the rest will work. That is very frustrating, at least to me.
If you wondered what the status bar message "For when Eric eats a banana, an amazing transformation occurs." is all about, the author 'Lightning UK" is British and the reference is to the superhero Bananaman! (voiced by The Goodies). As you use ImgBurn, always keep one eye on the status bar messages!
Insanity is hereditary, you get it from your children
You know, I had missed that. Now, I do love the "error messages" in ImgBurn, and will even do things that I know are not proper (when I am bored), just to see what the error message will say - great sense of humor (guess that should be humoUr).
Hunt, off to see Bananaman!
Thank you all so very much! ImgBurn worked perfectly and I was able to burn
a slideshow and play it on my TV through our DVD player. The messages from
the program are so funny and I'm happy it works. You've all been wonderful
to help a stranger like me. I plan to keep checking this forum. You're all
the greatest! Debbie
That is great news! Thanks for reporting your success.
As for the messages in ImgBurn, I loved one that I got the other day, "It is obvious that you do not know what you are doing. Sit back, and let me do everything for you... " Just loved it!
Bill, after all the time I spent trying to get this program working, it's
nice to see someone has a sense of humor about these things! Thanks again,
Yes. There are days that I need a good laugh, and if I cannot find one in The Video Lounge (in the Premiere forum), I just fire up ImgBurn and do something that I know is wrong...
I guess that my "love affair" with error messages goes back to a "barely graphic" adventure game, about the DOS 1 days, called Castle. When one did something wrong, the game would issue some of the funniest error messages. Once I had finally beaten the game, I played it many times, just to explore the messages - obviously way too much time on my hands!
Again, glad that things are working. It is highly frustrating to have a program, like PrE, that should work, but will not.
I still hope the problem gets corrected, but until it does, I can get busy
making slideshows and video projects. Thanks again!