3 Replies Latest reply on Sep 13, 2010 7:55 PM by the_wine_snob

    Cannot Open New Projects Created in Premiere 8

    RIV2003

      My software is Premiere Elements 8

      My system is a Dell Studio 17, i7-720QM, 6MB Cache, 8GB DDR3 SDRAM.

       

      I ran into a third problem using PE8:

       

      1.  After I open a New Project in the PE8 Welcome Screen, sometimes the work area refuses to pop up on my screen; no Monitor, no Timeline, no Task pane.  When I relaunch PE8 and try to open the New Project I just created I get a message "...cannot open projects created with Premiere Pro"

      Has anyone experienced this?  Do I simply reload the software?  I recently downloaded the PE8.0.1 patch.

       

      Thanks for any assistance.

        • 1. Re: Cannot Open New Projects Created in Premiere 8
          Steve Grisetti Adobe Community Professional

          I would definitely uninstall and then reinstall the software.

           

          I would also go to Windows Update manually to ensure I have all of the latest (even the non-critical) updates and ensure that I have the latest version of Quicktime from Apple.

          • 2. Re: Cannot Open New Projects Created in Premiere 8
            homepre

            I too had the same issue - along with an inability to (re)open video projects.  I did a few things.

             

            As long as I created the project using the DV - "Standard 48kHz" setting, it worked.  Selecting "Widescreen 48kHz" allowed me to save the project but I was unable to open it, receiving the error you are getting about needing to use Pro.

             

            The second issue is an inability to open an existing project.  Premiere launches, a progress bar shows "loading....1%...100%" - then nothing happens.  The workspace is empty and all menu options are disabled.

             

            First - install 8.01, and reboot!   The installer doesn't indicate that you need to.  I continued to have the same problems until I rebooted.

             

            Second - upgraded the ATI drivers from the Dell website.  Apparently my 2-week old Dell XPS-16/i7 laptop came with drivers from 2009 - go figure.

             

             

            To recap, 8.01 (+reboot) fixed the "need Pro to open" issue

            Updating ATI driver from Dell website fixed the "can't open existing project" issue.

             

            And while on the Dell website you'll notice lots of drivers that need updating.  I did them all.

             

            -Mike

            • 3. Re: Cannot Open New Projects Created in Premiere 8
              the_wine_snob Level 9
              upgraded the ATI drivers from the Dell website.  Apparently my 2-week old Dell XPS-16/i7 laptop came with drivers from 2009 - go figure.

              This is very common. The driver install discs are usually done about once per year, if that often. The same for other companies, and not just Dell. When my custom builder does a new computer, the first thing that I do is install all the latest drivers, as even he is behind the curve.

               

              With programs, like PrE, the app. will interface much more closely with the audio and video drivers, than almost any other program you can use. If those drivers are not up to date, then problems WILL occur.

               

              Good luck,

               

              Hunt