1 Reply Latest reply on Sep 14, 2010 2:00 PM by Jim Lester

    I can't access my e-book

    davenpte08

      I recently downloaded the adobe digital editions to download my e-book for class on my dad's computer. when his printer wouldn't work, i then downloaded it onto my laptop. now the adobe digital editions keeps telling me that the e-book is licensed to another user, but the user is my email address. i asked the adobe support for help and they told me to deactivate my authorization and then re-authorize it with my adobe ID. I tried that and it still won't let me access my e-book. it keeps telling me that it is licensed to another user. I used the same ID and password for downloading my software so i'm at a complete loss on what to do. I need the book for my online class so ANY help would be greatly appreciated!!!! Thanks