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1. Re: Print shop can't print color correctly.
D Fosse-QDEaQ1 Sep 14, 2010 12:18 AM (in response to Stephen Pickering122)Some questions first:
1. Is it even possible to run a print shop without Photoshop?
2. Is Photo Impact fully color managed? By the sound of it it isn't.
3. What is the embedded profile in the original? (You can check this in Photoshop, just open the "convert to profile" dialog and see what the source profile is).
4. Is the monitor in the shop calibrated? Is yours? Is the client's?
Lots of unknowns here. You really need to peek under the hood of Photo Impact. And have a serious talk with your boss.
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2. Re: Print shop can't print color correctly.
Stephen Pickering122 Sep 14, 2010 5:15 AM (in response to D Fosse-QDEaQ1)Thanks D Fosse,
I checked out the profile and it reads "U.S. Web Coated (SWOP) v2." Is there a different option it should be set to? I honestly don't know what's under the hood of Photo Impact. I know I do have options of converting different profiles, so it must have SOME kind of color management- but maybe not. The monitors are fairly calibrated- mine is calibrated using Spyder and it seems to represent colors similar to the client's.
Today I will try printing to our wide format hp printer to see what that does as far as color. If I can determine the issue only to be with the Xerox machine then I can at least ask Xerox for advice on correct settings, color, etc.
Thank you agian and if anyone else has suggestions I'm happy to try them out!
-Stephen
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3. Re: Print shop can't print color correctly.
D Fosse-QDEaQ1 Sep 14, 2010 5:29 AM (in response to Stephen Pickering122)U.S. Web Coated (SWOP) v2.
Well, that's a fairly standard CMYK profile in the US (but not Europe!), and it's the default CMYK profile in Photoshop. As a result, it's virtually everywhere even when it's not the best choice. But there shouldn't be any problems with it.
I've no idea how Photo Impact deals with CMYK, or how the printer does. Desktop printers aren't really designed for CMYK data - they expect RGB and then convert internally.
In any case Web Coated SWOP is a limited gamut space. It should convert into sRGB with no problems. So as a test, try to convert it (in Photoshop!) and see if things improve. Use Edit > Convert to Profile.


