I have had this problem since I decided to start learning the app. Its been over a month and I forget how many calls to video tech support. Was told last week its a wide spread issue with fonts. I was directed to remove AdobeFnt.lst files to no avail. As I use a font manager (Fusion) I contacted Extensis to confirm how Fusion functions. I uninstalled Fusion with no change, so its not the culprit. I ran a script in terminal to search out and remove all AdobeFnt.lst files, to no avail. I found out about the AE update this morning and installed it to no avail. I need this program functioning.