Presenter Crashes at "Manage SWF"

Report · Sep 16, 2010

Windows 7 64 Bit, Office 2007:

PPT or PPTX file, in either case trying to use the "Manage SWF" function will crash PowerPoint.

Here's the error from the event log:

Faulting application name: POWERPNT.EXE, version: 12.0.6500.5000, time stamp: 0x49a68f9d

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf

Exception code: 0x0eedfade

Fault offset: 0x0000b727

Faulting process id: 0x3bc

Faulting application start time: 0x01cb55ad0526392f

Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\POWERPNT.EXE

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

Report Id: 8ebdcdc1-c1a0-11df-a343-0026b919be0f

and the additional information

Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: POWERPNT.EXE

P2: 12.0.6500.5000

P3: 49a68f9d

P4: KERNELBASE.dll

P5: 6.1.7600.16385

P6: 4a5bdbdf

P7: 0eedfade

P8: 0000b727

P9:

P10:

Attached files:

C:\Users\sstewart\AppData\Local\Temp\7598122.cvr

C:\Users\sstewart\AppData\Local\Temp\7598200.od

C:\Users\sstewart\AppData\Local\Temp\ppt63C.tmp

C:\Users\sstewart\Desktop\UACP700\Aquo Ergonomics.ppt

C:\Users\sstewart\AppData\Local\Temp\6660915.od

C:\Users\sstewart\AppData\Local\Temp\CVRA333.tmp.cvr

C:\Users\sstewart\AppData\Local\Temp\WERF1A0.tmp.WERInternalMetadata.xml

These files may be available here:

C:\Users\sstewart\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_POWERPNT.EXE_4ed7179ce86c6372f8b9886bdca87e1923bb59d_11bbfee9

Analysis symbol:

Rechecking for solution: 0

Report Id: b8c3644d-c19f-11df-a343-0026b919be0f

Report Status: 1

Report · Sep 16, 2010

just an update...

if I run PowerPoint in Windows XP Service Pack 3 compatibility mode, it solves this particular problem, will update as new issues arise

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