3 Replies Latest reply: Sep 18, 2010 11:51 AM by Bill Hunt RSS

    SD Rendering Error mc_enc_dv.dll

    Stan Jones CommunityMVP
    Stan Jones Sep 17, 2010 4:13 PM

      Same project I was working on last week with no problems.  NTSC SD

       

      Adding a title made in PR to a timeline, add some opacity effects, hit enter to render, and get a 50% opacity screen, and eventually a windows error: PR has stopped working and will close.

       

      Windows event viewer shows it as premiere.exe module mc_enc_dv.dll.  this appears to be the dll that uses mainconcept dv.

       

      Anyone see this?

       

      CS5.0.2 production prem, w7x64, i7930

       

      Only change since last week was what should be unrelated adobe updates, windows updates (that "should be" unrelated).

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        • 1. Re: SD Rendering Error mc_enc_dv.dll
          Stan Jones CommunityMVP
          Stan Jones Sep 17, 2010 8:14 PM (in response to Stan Jones)

          I looked at what restore points I have and found that sometime today I had updated the flash player from 10.x (that comes with CS5) to 10.1.82.76.  I could roll back just that change (no windows updates).  Problem gone.

           

          So I reinstalled the flash update: no problem.  Installed the one windows update that was due: still no problem.

           

          So I'm back to work and won't worry about it unless it comes back.

          • 2. Re: SD Rendering Error mc_enc_dv.dll
            John T Smith CommunityMVP
            John T Smith Sep 18, 2010 7:35 AM (in response to Stan Jones)

            My guess would be that one bit/byte went bad during the install... maybe during unpacking or maybe the spot it hit on the hard disk had an instant's problem

            • 3. Re: SD Rendering Error mc_enc_dv.dll
              Bill Hunt CommunityMVP
              Bill Hunt Sep 18, 2010 11:51 AM (in response to Stan Jones)

              Stanley,

               

              At least the roll-back and reinstall took care of the issue (this time).

               

              One thing to keep in the back of your mind, is that Win updates and hot-fixes can also hose the video driver instantly. Other programs might never notice this, but PrPro will likely, as it interfaces with that driver more closely, than almost any other program. Just something to tuck away, in case you have other issues in the future. It was moot this time around though.

               

              Good luck,

               

              Hunt