8 Replies Latest reply on Sep 21, 2007 3:35 AM by Newsgroup_User

    image error

    shonts Level 1
      HI I am trying to load high resolution photos onto a website (so users can download) When I click the link to the photo I get this error: The image “file:///Volumes/HiRes%20FashionPro/2007-08-25,%20Hi%20Res%20Product%20shots%20Aug%2007/H i%20Res%20Product%20shots%20Aug%2007%20001.jpg” cannot be displayed, because it contains errors.

      I have never come across image errors before. While I can open the photos in photoshop on my computer I can not open them locally through the browser.

      what can I do???????????????????????????

      any help appreciated.
      thank you
        • 1. Re: image error
          Level 7
          Are you clicking this image in a local preview or when the page is browsed
          from the web? If the latter, then the link is obviously wrong since it
          points to a file on your hard drive. And, your liberal use of spaces in the
          file/pathnames is troublesome as well....

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          "shonts" <webforumsuser@macromedia.com> wrote in message
          news:fcr3rr$qbc$1@forums.macromedia.com...
          > HI I am trying to load high resolution photos onto a website (so users can
          > download) When I click the link to the photo I get this error: The image
          > ?file:///Volumes/HiRes%20FashionPro/2007-08-25,%20Hi%20Res%20Product%20shots%20A
          > ug%2007/Hi%20Res%20Product%20shots%20Aug%2007%20001.jpg? cannot be
          > displayed,
          > because it contains errors.
          >
          > I have never come across image errors before. While I can open the photos
          > in
          > photoshop on my computer I can not open them locally through the browser.
          >
          > what can I do???????????????????????????
          >
          > any help appreciated.
          > thank you
          >


          • 2. Re: image error
            shonts Level 1
            Hi sorry the error I reported in the post above was from my local hard drive (the lengthy file name as client sent it)

            the actual error from the websit is: The image “ http://www.rosieroo.com/PressPics/pics-download%20page/001.jpg” cannot be displayed, because it contains errors.

            the odd thing is in safari I CAN open the image from the link on the website I am only getting the error in firefox. (I have not checked IE yet as I do not have it on this computer)

            (the page is password protect as client request so i can not post the acutal link to page)

            thanks - shontelle
            • 3. Re: image error
              shonts Level 1
              I have moved the image to eliminate a folder in the path but still getting error in FF
              The image “ http://www.rosieroo.com/PressPics/abby01.jpg” cannot be displayed, because it contains errors.

              any ideas??

              Thanks.
              • 4. Re: image error
                Level 7
                On Wed, 19 Sep 2007 13:07:29 +0000 (UTC), "shonts"
                <webforumsuser@macromedia.com> wrote:

                > The image ? http://www.rosieroo.com/PressPics/abby01.jpg? cannot be displayed,
                >because it contains errors.


                Make sure it's using RGB color space instead of CYMK.
                • 5. Re: image error
                  shonts Level 1
                  hmmmmmm the picture is in CYMK , but the point of the download is that the image will be used for print (after it is downloaded) if I switch the color mode will the user beable to switch back to CYMK?

                  I just assumed to offer the high res photo for download I would link the same way I would do for PDF for download. Am I going about this the wrong way? is there a better method to allow users to download full resolution images for print work?

                  Shontelle
                  • 6. Re: image error
                    Level 7
                    On Thu, 20 Sep 2007 05:19:12 +0000 (UTC), "shonts"
                    <webforumsuser@macromedia.com> wrote:

                    >hmmmmmm the picture is in CYMK , but the point of the download is that the
                    >image will be used for print (after it is downloaded) if I switch the color
                    >mode will the user beable to switch back to CYMK?

                    Most browsers won't display a CYMK image. If you're just linking to the
                    image, the browser assumes that it's supposed to display it, but when it
                    tries, the CYMK color space looks like an error, so it doesn't work.


                    > I just assumed to offer the high res photo for download I would link the same
                    >way I would do for PDF for download. Am I going about this the wrong way? is
                    >there a better method to allow users to download full resolution images for
                    >print work?

                    If that's really the purpose and you really aren't interested in the
                    browser displaying the image, there are a number of things you could do.
                    One thing you might consider is whether, in fact, JPEG is the proper
                    format in the first place. You might be better off with a lossless
                    format like TIFF. If you want to stay with JPEG, you might want to ZIP
                    the file. Other than that, if you have PHP available, you can generate
                    the download dialog like this:
                    http://apptools.com/phptools/force-download.php
                    • 7. Re: image error
                      shonts Level 1
                      Hi thanks for your response.

                      zipping the file did work :) thanks gor the force download link I have bookmarked it should I need it in the future.

                      cheers

                      Shontelle
                      • 8. Re: image error
                        Level 7
                        On Fri, 21 Sep 2007 02:49:56 +0000 (UTC), "shonts"
                        <webforumsuser@macromedia.com> wrote:

                        >Hi thanks for your response.
                        >
                        >zipping the file did work :) thanks gor the force download link I have
                        >bookmarked it should I need it in the future.


                        You're welcome.