3 Replies Latest reply: May 8, 2013 11:01 AM by vjppi_kumar RSS

    Admin Console Forgot Password

    roborino3 Community Member

      Forgot the password to the admin console.  I see in the documentation where it says:

       

      16.3.2 If Login Password is forgotten

      If the password needs to be reset due to a forgotten password the shared secret value for the default distributor in the distributor table in the database (Distributor ID is “1”) can be manually changed back (via SQL) to the initial value (that you were sent in the welcome email from Adobe) and that value may be again used when logging in to the admin console.

       

      What welcome email is being referred to here?  Is there another way to do this?

       

      Thanks,

      Rob