The first thing that I would investigate would be the video driver, and download and install the latest one. What card do you have, and what is the driver version/date?
I think so.....................
thanks for the prompt reply!
I have a Gygabyte Superclocked GTX 470
I have installed the drivers for it from the disk that came with it, but I'll look and see if there are more current drivers. Should I look at Gygabyte or NVIDIA?
I recall that I started having this problem on my old system with a GTS 8800 video card too, but i didn't try to fix it because I was about to upgrade to CS5, which required me to upgrade my whole system if i was going to take advantage of the mercury playback engine.
Ok, that may have been the resolve, updating my driver, after doing that and a reboot it seems to be working great now. So, sorry Adobe for displacing my hostility, I've been through a lot getting to this point in the game and Adobe definitely could have made it easier with better and American tech support. Anyways, hopefully this will be the last problem I have
Just so long as things are working for you, you get to rant a bit.
What happens with a program, like PrPro is that it will interface much more closely with the video driver, than almost any other program. Simple things like an OS update, or hot-fix, can ruin the driver, though many other programs run just fine.
The installation drivers, that ship with the card, are probably 6 mos. out of date. Same for most installation discs in a computer shop. If the tech has a disc, I can almost guarantee that it's out of date.
Good luck, and I would also update your audio chip driver too, just to be safe.
LOL, they're a Canadian company, eh?