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Find the Microsoft Installer Cleanup Tool. That should allow you to remove all vestiges of Reader in your registry and allow you to re-install.
You might also try Revo Uninstaller. It does a much better job of finding all the leftover fragments programs leave in the registry.
Hi, I downloaded the clean up file suggested last night. So far it's hard to see what it has done. The computer made lots of noises all last night, nothing on screen and when I cliked on the file icon it indicated it was still installing, I could pause and re-start or cancel. I paused and re-started tonight, still more noises, mostly the fan, tried to let it get on with it although I wasn't online till about 9pm and it's still doing it, apparently. Is this normal?
Cheers for the help by the way.
Downloading the Cleanup Utility will not do anything; you will also need to install and run it. You then select Adobe Reader and click 'Remove'. This should not take more than a few seconds.
Ok, it seems to have installed and I asked it to run but nothing has changed when i try to remove Adobe, I still get the message; "This patch package could not be opened. Verify that the patch package exists and that you can access it or contact the application vendor to verify that it is a valid Windows Installation package."
Is ther something I have mised or should I try the other clean up package mentioned (Revo uninstaller), if so does anyone know where I can access it?
Hi, Just for your information, the file for the WIndows clean up seems not to be at that link any more or it is corrupted in some way and anyway doesn't work now. I tried to download it from couple of different locations within the same site but no sucess, so I did a search for the Revo equivelant, Managed to find this for download from it's original author and it has done the job, finally! Re-Installed Adobe reader and it seems fine now, full capacity to read PDFs etc, very happy! Thanks for the replies and advice, William.
Sounds like your hard drive is in trouble. Try downloading SuperAntiSpyware
and Advanced Windows Care, both free, and run them on your drives. I think
Advanced Windows Care might give you some feedback on the condition of your
hard drive. Hope this helps!
I'm aware of that but I'm not the original poster who is trying to fix an
Adobe Reader problem. I just suggested that they try Revo Uninstaller to
remove any traces of previous Reader installs.
Thanks 323online, can you recommend anywhere to download these that is safe and I would be interested as to what you think the problem