1 Reply Latest reply on Sep 20, 2010 7:10 AM by the_wine_snob

    Won't start up, gets to the avi exporter on startup and crashes


      Everything was working fine, then I went and downloaded a shareware video converter to convert mov files to

      avi, now elements 8 won't start up.  It goes through the startup process, and when it gets to starting loading exporter AVI.prm it crashes everytime.  I've reloaded the program 2, and I've ran a windows upgrade (reload) once, and removed the converter program.  Any suggestions?