1 Reply Latest reply on Sep 23, 2010 8:48 AM by core-fx

    Flash Catalyst - Fails To Open On Icon Click

    core-fx Level 1


      I've got CS5 Master collection installed and most of the programs work fine but when I try to Launch Flash Catalyst and Flash Builder 4 I click the icon and nothing happens.


      I've checked the windows event log:-



      Log Name:      Application

      Source:        Application Error

      Date:          20/09/2010 22:21:47

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      LAPTOP1


      Faulting application name: Adobe Flash Catalyst.exe, version:, time stamp: 0x4824a925

      Faulting module name: unknown, version:, time stamp: 0x00000000

      Exception code: 0xc0000005

      Fault offset: 0x027f9e54

      Faulting process id: 0xf64

      Faulting application start time: 0x01cb5909cf9fb5ff

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe Flash Catalyst CS5\Adobe Flash Catalyst.exe

      Faulting module path: unknown

      Report Id: 12e53d45-c4fd-11df-91d8-00269edc94c8

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>




          <TimeCreated SystemTime="2010-09-20T21:21:47.000000000Z" />




          <Security />



          <Data>Adobe Flash Catalyst.exe</Data>










          <Data>C:\Program Files (x86)\Adobe\Adobe Flash Catalyst CS5\Adobe Flash Catalyst.exe</Data>







      Can anybody advise.


      Brand new laptop - Windows 7 64-bit - 2GB RAM - celeron 2.2 Ghz