2 Replies Latest reply on Sep 21, 2010 12:28 PM by ~graffiti

    Problem opening Etax2010

    DizzyDK

      I am unable to download & run Etax 2010 as I keep getting the following message: Adobe Reader could not open Etax2010_1(1).msi 'because it is either not a supported file type or becuse the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).  I have not had any problems in previous years.  NB: I have  contacted ATO & they advised it is not a problem with the file from them & as it is a windows program Adobe Reader should NOT be trying to open the file?

       

      Can any one help me fix this problem. NB: I am not a computer tech so please give any help in layman terms.

       

      DizzyDK