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1. Re: Problems with Adobe PDF creator and Office 2007
Bill@VT Sep 22, 2010 9:18 AM (in response to Randy Bones)I suspect that if you check the creator preference, you are using a limited job settings file. Typically it is set to Standard that embeds many fonts, but not all. Some folks use Smallest PDF that embeds NO fonts. Try selecting the Press or Print options. I suspect that is the problem.
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2. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Sep 22, 2010 2:25 PM (in response to Bill@VT)Are you talking about the default Standard setting? I mean, that's a bit of a problem really, if that is set as default.
If this indeed is the source of the problem (will check in the morning), is there a way of mass changing these settings? This will probably cause a problem for us, generating a lot of calls from users
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3. Re: Problems with Adobe PDF creator and Office 2007
Bill@VT Sep 22, 2010 8:36 PM (in response to Randy Bones)You will probably have to research the problem some, but I suspect it is a font embedding issue as I recall the problem. That is set by the job settings file. Standard is the default and it will not embed some fonts (typically the Adobe fonts that come with Acrobat). There are also other fonts that will not embed due to licensing restrictions. To check the font embedding, you can check the PDF properties (ctrl-D in Acrobat) and see if any fonts were not embedded. You can also print-to-file with the Adobe PDF printer, then watch the conversion process for font errors in Distiller (where you would open the last printed file for conversion). Depending on your application, it could be an issue. Your first task is to track down the actual problem. If it is solved with the job settings, then you have an issue that may need to be addressed -- or simply provide the users with a memo about how to fix it.
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4. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Sep 22, 2010 10:07 PM (in response to Bill@VT)Ok, just tried the high quality settings and got a text file as output saying it cannot find the font for embedding.
I do have the font, just not installed, cause I'm trying to simulate how it behaves without the font.
And that's really the whole point. The font is embedded into the powerpoint template itself. Why can't Adobe just use that?
What's the point of embedding a font into a document or template if Adobe needs it anyway to output correct PDF?
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5. Re: Problems with Adobe PDF creator and Office 2007
Bill@VT Sep 23, 2010 8:52 AM (in response to Randy Bones)It may be the font is restricted from embedding. If so that is a font issue. If you can post an example of what you are talking about, that might help.
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6. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Sep 23, 2010 9:37 AM (in response to Bill@VT)The font isn't restricted from embedding. It's working in Word templates and even the PowerPoint templates, just not when creating PDFs using the PDF features built into Acrobat 9. And it does work when the font is installed, or using Microsofts "Save as PDF or XPS".
But the font is embedded into the PowerPoint 2007 templates so that external users who don't have the font installed can edit, save and print the documents as well as sending them back to the original owner.
More details:
OS: Windows XP SP3 (Haven't tested Win7 yet)
Adobe Acrobat 9 Std and Pro (haven't tried earlier versions)
Font: TrueType font, no restrictions
PowerPoint 2007:
Exporting PDF from PDF Printer, and Save to PDF in the toolbar(ribbon) in PowerPoint 2007.
Font installed: No errors
Font not installed: No embedding of fonts in resulting PDF (even if the hq settings are selected)
Save to PDF or XPS (Microsofts): No errors, with or without font installed.
I would assume this issue is known? I know Office 2007 has a lot of problems and bugs, but one would assume that Adobe was aware of the changes in Office 2007 and find a way around the issues.
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7. Re: Problems with Adobe PDF creator and Office 2007
Bill@VT Sep 23, 2010 10:49 AM (in response to Randy Bones) -
8. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Sep 23, 2010 11:37 PM (in response to Bill@VT)This does fix the problem it seems. But why is this option even there? Why would one only want to use system fonts as default? It's always the other way around. Is there a way of mass changing this for thousands of users? This is one of the most ridiculous options I have ever seen in a user interface.
If the option had NOT been checked as default, that'd be ok.
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9. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Jan 12, 2011 10:57 PM (in response to Bill@VT)This problem again. Just installed Acrobat X and this issue is just as bad, maybe even worse. Now, font embedding only works when I print directly to the PDF printer. Using the "Create PDF" from the toolbar ribbon in PowerPoint 2007 doesn't do anything. Even though the ridiculous checkbox "Rely on system fonts only, do not use document fonts" is unchecked in the PDF printer settings.
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10. Re: Problems with Adobe PDF creator and Office 2007
Bill@VT Jan 13, 2011 12:19 AM (in response to Randy Bones)When you use PDF Maker, you have to set the job settings there separately for some reason. That may be your issue. Why it is the default? I have no idea. That creates a problem for distributions that it sounds like you are doing. Sorry, do not have an answer for that issue.
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11. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Jan 13, 2011 12:50 AM (in response to Bill@VT)Well, I can't find any setting using Create PDF from the Acrobat tab. I can only find it in Adobe PDF Printer settings. And those doesn't affect the results when creating PDFs from the Acrobat tab.
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12. Re: Problems with Adobe PDF creator and Office 2007
PulkitJ Jan 21, 2011 12:14 AM (in response to Randy Bones)While creating PDF using the Create PDF button in the Acrobat Ribbon in PowerPoint, Acrobat won't be able to pick up fonts embedded in the PowerPoint template. It should be at least present in the system if not installed.
Add the folder which contains the font. It can be done by launching Acrobat Distiller. Then go to Settings->Font Locations... and then add the folder. Click on OK. Now try to create PDF in PowerPoint.
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13. Re: Problems with Adobe PDF creator and Office 2007
Randy Bones Jan 21, 2011 12:21 AM (in response to PulkitJ)Why isn't Acrobat able to pick up fonts embedded into a PowerPoint
presentation? Isn't that the whole point of embedding fonts? It works in
Word, why not PowerPoint?
Clients can't have the font because it's specifically designed and paid for.
That's why we use embedding.
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14. Re: Problems with Adobe PDF creator and Office 2007
PulkitJ Jan 24, 2011 3:41 AM (in response to Randy Bones)Hi
It is not possible with Word as well. The intermediate format we get from Office API doesn't support embedded fonts. As a result the final PDF also doesn't have the embedded fonts not present on the system.





