Looks like, your setup files werent cached while installing Adobe Reader 9.3.4. Hence, you are getting the error message asking for the required MSI file.
Not to worry. You can download the MSI from: http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr93 0_en_US.msi
And provide the corresponding path in the installer dialog that is displayed.
Also, the sure shot way to check the version for Adobe Reader, is to launch Reader and goto the Help > About Adobe Reader 9. The splash screen displayed will have the version of the product installed. Checking the installed files for their version, is not a foolproof method.
Check the version of AcroRd32.dll - that should show you the 9.3.4 version.
The Windows Installer Cleanup Utility (http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html) works on all Windows versions; you should be able to remove your current Reader with it.
I downloaded the msi file. Thanks for that link. When I browse and access from my download file, I get a message that says, "the patch package could not be opened. Verify that the patch package exists and then you can access it, or verify from the vendor that this is a valid Windows Installer Patch Package...
So what's next?
There are warning associated with the Window Utility program. If I can't get the above to work, I suppose that's next.
Thanks again for recommendations.
There are indeed certain problems with Office 2007 when running the Windows Installer Cleanup (I think this is why Microsoft no longer supports the tool). If you have Office 2007, try to uninstaller section of CCleaner - can you try it and report the result?
Thanks for giving the suggestion a shot.
Can you please try out the same again, but this time, ensure that you download the MSI package, onto some other location than the default.
Also, before trying to install/repair/uninstall Adobe Reader again, just enable the MSI logging for the installation. This will produce a log containing details as to where exactly your action is failing. You can get the necessary details from:
In case the installation fails again (even after providing the path to the downloaded MSI), goto %temp% and retrieve the latest MSI log (MSIxxxxxx.log). Can you please send that across to me, so that I will be in a better position to help you.