It is never a good idea to just paste an image into a topic. Doing so creates file names along the lines you mention. It is far better to save the image as a file name first and then insert it in your topic. Indeed if you use the in-built RoboScreenCapture tool inside RH, the process is reduced to specifying a file name and performing a capture. A lot less keystrokes. I can't say whether this is the cause of your problem but I'd say change your working practice in any case. It also makes it easier to identify image files later if they need editing, changing, etc.
The RoboColum(n) @robocolumn Colum McAndrew
Adding to Colum's reply:
- Splitting a 5000+-file project is a no-brainer,
- Naming/importing images is far superior to pasting images (that's been true as far back as the late '80's, no matter what product you were using).
We have a merged WebHelp system with ~5500 images in 2,581 files, but they are spread over 43 projects. Even the project with over 700 images in 100 files doesn't experience performance issues.
Hint: When you retake a screenshot to replace an existing one, be sure to right click on the replacement image and select Reset size (RH doesn't automatically resize the graphic when needed, and the screen you're capturing might be a different size than when you took the previous capture months and months ago...creating distortion).
Hint 2: Keep your image names as short as possible, and use prefixes to identify them easily: Users window - user_maintab, user_privstab, user_cfgtab, etc.; Admin window - adm_maintab, adm_privstab, adm_cfgtab, etc. We prefer this type of naming to grouping them into folders as some users do, since adding/renaming/deleting folders seems to create havoc.
Thanks Leon for the information. Users have reported that they can produce documents at least 4 times faster by pasting images directly into RoboHelp, they have also tried to use the built in screen capture and since the users markup the images, the built in screen capture functionality is not sufficient.
Considering the productivity improvement of authoring content, if there is a way to submit an enhancement request. My suggestion, for the automatic naming of the pasted images, would be to prefix the name of the photo with the topic, i.e. mytopic_image1.jpg, etc
It basically would be a tweak in the logic, that instead of using 'image' use the name of the topic where the image is being pasted into. I think this only makes sense for screenshots that are very specific for that topic, however for adding photos to be shared you would insert manually.
Has anyone submitted an enhancement request, or knows of a way to influence the development?
Thanks everyone for the assistance.
Uuuhhhhh...you might want to go back to Colum's response, which he began with "It is never a good idea to just paste an image into a topic."