I have a Sony VPCF-115FM laptop, Windows 7 64 bit, I7 core processor, Nvidia Geforce 330M graphic card with lastest drivers. 6gb of ram, 500gb hard.
Hope this helps, I'm not a computer wiz, just want to make hd video.
For what its worth, did not have this issue with version 8. only change was had to update graphic card drivers to make version 9 work.
The first thing to do is to go to the nVidia site and dowload the latest driver for that graphics card.
Then go to Apple.com and download the latest version of Quicktime.
That usually solves these types of issues. But it could also be, as Bill points out, related to your source video. So it might help to tell us what kind of camcorder your video is coming from and how you're getting it onto your comptuer.
Sony, like most other laptop manufacturers, may have tweaked graphics drivers for their hardware. However they do not then update them as frequently as NVIDIA and they usually soon become 'stuck' at a particular version.
So try the most recent NVIDIA version (258.96) and see if that improves things. Create a restore point before installing them so, if it doesn't improve matters, you can simply revert back to the previous version if necessary.
Insanity is hereditary, you get it from your children
I have updated to 258.96 nvidia driver ( was not smart enough to get a restore point )and updated to latest Quicktime software. However, still have the same problem.
I have a Sony SR11, avchd camcorder, I usb into my computer and make files, which I load into Adobe.
Again, I had version 8 of Adobe elements and did not have this problem.
I do not think this issue will be seen if the trial version is activated with a serial number; a bug that needs fixing.
Are you using the correct project preset, AVCHD 1920x1080 5.1 audio? If so, you should NOT see a red or green line above any clips you add to the timeline until you add an effect or transition to them.
I am using preset AVCHD 1920x1080, 5.1, I only see green and red above clips
in timeline after adding effects or transitions.
I'm not sure why you are unable to play this clip then, Mobile. Your computer is fast enough and you're project is set up with the proper settings and optimization.
It may be time to contact Adobe Tech Support. From this end it seems like everything is as it should be. I've got a computer that has only a fraction of the power of yours and it seems to be working fine for me.
Clips that are in the video 1 timeline will play, until there is say an
effect or a transition, during the time of that effect or transition the
preview Window will become black, after which the video will show back up
in the preview window.
Hopefully that made sense !!!
Unfortunately, this may be a limitation of the trial version, which apparently needs to activate a number of components in orderto handle many video types. This activation will only happen when the program has been purchased and registered.
What happens when you render the clip?. (that's pressing Enter key after clicking on the timeline) Does the black preview happen even then? that said, this should not be the case as Steve says, with your computer.
Just talked to Adobe, they said the trial version does not support AVCHD, and they are almost sure if I purchase version 9 my problem will go away.
So much for trial versions !!!!! Frustrating
Thanks all of you that gave me a helping hand with this matter. I really appreciated your time.
The trial version was able to work with AVCHD for me (1080p29.97 from Canon EOS DSLR). However I had to manually resize the preview window everytime I switched to a different clip (drag the corner a little).
After purchasing the software the problem went away. Not a pleasent bug for Adobe since AVCHD editing capabilities is one of the most important new features Pre9 has.