Thank you for the response. Unfortunately I could not find a resolve.
Answers to questions:
1. GSpot result - Codec: WMV2, Name: WMP v8, Status: Codec Status Undetermined.
2. Premier PRO - CS5, English International, no updates (brand new download), project/sequence settings: 30fps DV 48hz
3. Operating System - Windows 7, English International, 1920 x 1080 resolution, True 32bit colour
4. CPU - Quad Core Intel i7 2.80Ghz
5. RAM - 8GB DDR
6. Video Card - ATI Radeon HD 5400 Series
7. Monitors - 2 19inch and 28inch
8. Audio - ATI high definition sound (standard)
9. Hard drives - internal: 1.36TB with 1.29 available, external 1TB with 536GB available.
10. Capture device - HD Contour 1080p camera
11. Capture software - easy edit vholdr software
12. Third party plugins - N/A
13. Error message - N/A
14. Trying to - edit video with a reasonable playback
15. worked before - first time using the product, so never worked
16. Already tried - everything listed on wiki page..
The material from the HD Contour was never meant to be edited, so you need to convert it to something that is editable or use different software. There have been a number of posts both here and in the Premiere Elements forum about how to handle that material, so do a search, but my guess is that you need to use Google to find a suitable converter before you can edit that material.
Thank you. I will look into it right now.
Although I said it was the HD contour I just realised, being the numpty I am, that the video having issues is a WMV file saved from my webcam via Cyberlink YouCam software.
Sorry to be a pain!
With some struggles, WMV (most flavors) can be edited in PrPro, BUT one is always better off converting that heavily-compressed material to something like DV-AVI Type II (for SD material), and Importing and editing that. WMV requires a lot of processing, and the conversion will take care of all that work by the program. I use a shareware converter, but many really like the freeware, Prism, to do the conversion. The included Windows Movie Maker will also do the conversion, but can only Export to DV-AVI Type I, which can give some Out Of Sync issues.
Thank you for getting back to me!
I tried the Prism software you suggested and converted it to an mp4 (I could not see any DV option). I imported the result into Premiere Pro and although the audio is out of sync the video look good. So I will carry on playing with it, but looks like we're onto a winner!