3 Replies Latest reply on Sep 28, 2010 9:54 AM by piccolo1

    Adobe Reader won't load on my iMac.

    piccolo1

      I can't get Reader to open on my my iMac. I am using system 10.5.8, and every time I download what I think is a newer version of Reader, I get a tiny splash screen that says, “an internal error has occurred.” What version of  Reader should I be using?

        • 1. Re: Adobe Reader won't load on my iMac.
          ~graffiti Adobe Community Professional & MVP

          Has Reader ever worked on your machine? You can run the newest version which is 9.3.

           

          At what point do you get the error? During the download, the install or when you try and open it after installing it?

           

          Have you ran the repair disk utility?

          • 2. Re: Adobe Reader won't load on my iMac.
            piccolo1 Level 1
            • Yes,  I have used Reader for ages. But about the last couple of upgrades have proven totally unusable.
            • I get the error message when Reader is trying to open. After I dismiss the error message, I then get the message that Reader has unexpectedly quit.
            • How do I go about using repair disk utility?
            • 3. Re: Adobe Reader won't load on my iMac.
              piccolo1 Level 1

              Hi,  and thanks for your very prompt reply to my cry for help.

               

              • Yes,  I have used Reader for ages. But about the last couple of upgrades

              have proven totally unopenable on my Mac.

              • I get the error message when Reader is trying to open. After I dismiss the

              error message, I then get the message that Reader has unaccountably quit.

              • How do I go about using repair disk utility?

               

              Bob

              €€€€€€€

              Bob Armer

              1295 NW City View Drive

              Bend, OR 97701

              (541) 388-2347

               

               

               

              From: ~graffiti <forums@adobe.com>

              Reply-To: <clearspace-1059795292-805871-2-3164415@mail.forums.adobe.com>

              Date: Sun, 26 Sep 2010 21:39:22 -0600

              To: Bob Armer <flute@bendbroadband.com>

              Subject: Adobe Reader won't load on my iMac.

               

              Has Reader ever worked on your machine? You can run the newest version which

              is 9.3.

               

              At what point do you get the error? During the download, the install or when

              you try and open it after installing it?

               

              Have you ran the repair disk utility?

              >