What version of QT are you using?
I'm piggybacking on your thread in a way that I think is okay: I have a new install of CS5 on an i7 and have not installed QT yet. Needed to do a test using animation from AE, and realized its about time I handled this: What version of QT is considered stable for CS5?
I have QT 7.6.8 (1675) installed. I have no idea what is considered stable.
Well I think I isolated the problem to a conflict with Cineform NeoScene. For some reason it's conflicting with PPCS5 some how. I have an identical computer to the one I am having trouble with except that I do not have NeoScene installed. It loaded the .mov (ANIMATION codec) without any problems.
I'm going to contact Cineform to see if there is anything I can do. I post whatever I find.
All that I was going to add was that I have been using MOV [Animation CODEC] for years, and all has worked perfectly. Please report what Cineform has to offer on this, as it will likely help others.
Okay so I went back and forth abit with tech support at Cineform. The dude tried to help. But his suggestion was to basically avoid using that codec. I honestly do not like that. I like options. So I think I found a fix.
If you are using Neo Scene to transcode your video files and are having this issue with .mov files using Animation codec. Check what version of Neo Scene your using. if it's NeoScene Ver 5.12 Build 272 revert back to NeoScene Ver 5.12 Build 271.
It all works for me again............for now.
After letting Cineform know that reverting back 1 build fixes the problem they responded.
"this is helpful information. our engineers added a CS5 mov importer to build 272. It could very well be that our importer is causing this problem. The simple work around would be to simply delete our importer.
I have shared this with the engineer that made this importer and he's going to look into fixing it.... that way you can still install our updates.
i'll keep you posted on his progress. "
This is great news however I have no idea how to delete their importer.
I asked and I'm sure they will respond.
I got to say Cineform has great customer service.
Glad to hear that Cineform is helping you on this, and improving their product at the same time.
Do not have any tips for removing their importer, but sounds like they will get back to you with that info too.
Thanks for reporting on this,
Okay here ya go. This should fix the issue while running the latest version of Neo Scene
the importer is called CFHD_MOV_Importer.prm and can be found in the following folder:
Just remove it from there and restart premiere.
Thanks. That will likely help others in the future.
Nice that CineForm was so good and so quick - excellent T/S.
Sorry but I just got home and tried removing the PRM import file from v5 build 272 and the same problem exists.
I think I'm gonna just stick to the previous build 271 idea until Cineform has a fix.
That seems to work well.
Oops! Sorry to hear of the setback.
Good luck with the previous build.
Okay. I just had a remote session with cineform.
He looked through my computer and seemed to fix the problem.
Earlier he told me to delete the .MOV importer. So I did and it didnt fix it. He forgot that there are 2 plugins to delete not one.
here's where to remove the .mov importer from:program files\adobe\common\cineform\andprogram files\adobe\premiere pro cs5\plug-ins\common\cineformDone all works now.Hope this helps someone case closed.
Im having this same issues as you. EEeeek. I hope deleting those files works. I almost gave up this weekend. Going to try it tmrw when i go into work.
My problem was besides from ANIM files not working. It was a variety of QT codecs that didnt work.... Animation, MJPEG, Photojpeg, proress 422 etc...
The Premiere Pro CS5 (5.0.3) update fixes some issues regarding import of QuickTime movies using ProRes and Animation codecs when the Cineform MOV importer is installed. Let us know how things work after you've installed the update.