2 Replies Latest reply on Sep 27, 2010 7:44 AM by the_wine_snob

    Not able to import .mov files in pre elements 8




      Using Pre elements 8 not able to import .mov files ,images stored on external drive (WD)

      whenever we import it shows icon in premiere elements 8 about the clip but whenever we drag and drop it onto the timeline it opens the add media window again and if we cancel it we get message --could not locate the some files.


      Able to import all kind of supported files images,videos in premiere elements 8 stored already in the computer internal hard drive.


      changed the scratch disk, in pre elements 8, to internal c: drive (os).


      All the files from the same camera.


      Please advice, why it is doing like this.