Can't Uninstall Adobe AIR

[Guest]

I downloaded and installed Adobe AIR and then tried to install Tweetdeck but I get an error message.
Error:
"This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http
://www.adobe.com/go/getair, or contact the application author for an updated version."

Version is 2.0.3.13070

So I tried to uninstall Adobe AIR from add/remove programs in control panel but I get the same error.

Error:
"This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http
://www.adobe.com/go/getair, or contact the application author for an updated version."

[angarrid]

What Windows OS are you running?

Can you see if any logging was captured during the attempts of installation and post?

XP- C:\Documents and Settings{user name}\Local Settings\Application Data\Adobe\AIR\logs

Vista/Win7- C:\Users{user name}\AppData\Local\Adobe\AIR\logs

Can you try uninstalling AIR from command prompt?

Open command prompt by right clicking from start menu and Run as Administrator.

Change directory to path of AIR Runtime 2.0.3  AdobeAIRInstaller.exe and run the following:

C:\> AdobeAirInstaller.exe -uninstall

[Guest]

I finally got it uninstalled with Advanced System Care.

I'd tried the command line as well as the shortcut way that I read about on here and neither worked.

There's no log folder in the path you listed but it may have gotten purged by ASE.

[gnuarm]

I am seeing the same problem on my machine.  Here are the last two entries in the log file...

[2012-02-26:19:51:09] Commandline is: -arp:uninstall

[2012-02-26:19:51:09] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2012-02-26:19:51:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2012-02-26:19:12:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

[2012-02-26:19:12:19] Commandline is: -arp:uninstall

[2012-02-26:19:12:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2012-02-26:19:12:19] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

I don't know if these will indicate the problem as both times the program was exited manually when it didn't seem to be doing anything after 15 minutes.  The uninstall was not using any CPU cycles and is not using the hard drive. 

This computer is running Vista SP2.  We were running Mcaffe which was disabled at the time... as best I could.  Mcaffe is not gone and SuperAntiSpyware is running so I'll try it again.   Any suggestions?

[chris.campbell]

Could you try uninstalling using Microsoft's installer fix it?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.

Microsoft Install and Uninstall Fix It

Thanks,

Chris

[Guest]

Hi Chris,

This link appears to be no longer active.  I'm currently using Windows 7 x64  and I'm having the same issue.  Adobe Air is corrupted and I'm not able to uninstall..  Prompted with same error message, "This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http

://www.adobe.com/go/getair, or contact the application author for an updated version."

Is there still MS Easy Fix Solution for this problem?  I wasn't able to find one in the search.  If not, can you assist? 

Thanks,

Chris S.

[Guest]

Checking back