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Welcome to the forum.
For the still image, what are the pixel x pixel dimensions? Over-sized stills can crash the program, or at least slow it down greatly. This ARTICLE will give you some tips and background.
Thank you for the advice - I down sized the photo and it worked.
I then completed a project on the trial version, then rendered it and burnt it. At the end of the burning process it got to 99% done, then a pop up window said 'Elements has encountered a problem and is closing' It then stopped running, the disk did not eject itself and when I tested it on the DVD player it would not play.
Again is this due to the trial version or could it be something else?
Hm-m, I am unaware of any limitation on the authoring end of PrE, but it does seem that PrE 9 trial has changed some things a bit.
Often, errors at the end of the authoring process are related to lack of HDD space. What is the amount of defragmented free space on the HDD's? Maybe we can rule that out as a potential issue.
Hmm... this next idea usually stops burning before it starts, but worth a read just in case
Things and Software to AVOID when authoring/burning a DVD
Read all links/sub-links to create a "best" burned disc
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 here has WHY Explained http://forums.adobe.com/thread/607390
Plus, Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
Thanks - thisis a brand new PC with only this project on the 1 TB hard drive so don't thin defragging is the issue. I have tried several times but the same thing happens every time. I am wondering if it is to do with the trial version. However I don't want to buy the proper version until I am sure.
And can you create DVD files on your hard drive by selecting the Burn to Folder option under Share/Disc/DVD?
Can you burn a different disk?
Can you burn the same disk with another software?
Can you try with a different DVD burner? (an external USB maybe)
For some reason I do not think this is a software issue. 99% completion indicates that the software is fine, because it has done all what it has to do (encoding) before that, now it is upto the burner. So any clues will help.