Are you copying JUST the video files, or the entire folder?
I've read that some cameras put "metadata" in the folder structure that must be present when you import the actual files into PPro
When I use the software that came with the camera to copy files from the memory card it will automatically place all the metadata files in the same folder as the video files. Of course, when I choose to import those files into PPRO the import dialog box only shows me the video files, so I'm not sure what PPRO does with the metadata??
When I remove the memory card from the camera and plug it into the card reader on the computer then when I open the folder I can only see the video files to copy. No metadata.
I've tried importing files that have been saved both ways and both have had the problem, so apparently it's not related to the presence of the metadata files. Although, this is the first I've read about the need for those files to be present and I will take that under advisement with future projects.
Plus, it's not ALL of the clips in a project that end up with this problem. So far it appears to be random, although I haven't seen it enough yet to be real scientific about keeping exact track of which clips, clip duration, etc. to see if I can find a constant.
All I know for sure right now is that every clip plays perfect when previewed in the camera and not so much by the time it gets into PPRO. I'm thinking perhaps some corruption in the process of getting the files from the camera to the HDD?? But how/why?? Something happening in the computer during the file transfer that bothers the clip being transferred at the time??
I played with it some more last night and found something interesting. First off, I've only seen the green screen once that I can recall. Red seems to be the most consistent indication of a problem.
The software that came with my camera has a built in tool that I didn't find before. It will analyze the clips after they are downloaded to look for problems. Turns out that when I run the analyzer it identifies the same clips that show up red when I import them to PPRO. So the problem appears to be something going wrong in the process of getting them from the camera to the HDD.
I will need to experiment with moving more files between the camera and the computer to see if I can find the cause of the problem.
That sounds like that wonderful(joke) Sony utility I have seen many people have issues with. You do not need to use that to import the files into Adobe and I would recommend not using it. It sounds like the utility is corrupting frames when it's exporting/rebuilding the avchd file. I have had clients who had similar issues with that software.
Thanks for the info. My previous HD camera was a Cannon and it also came with software that would "automate" the process of moving files from the camera to the computer. I never used it and also never had problems with any of the files I got off the Cannon.
My problem here is I upgraded to CS5 and started using the new Sony camera at the same time. So these bad clips are not immediately identifiable for the cause.
My plan is to shoot a bunch of clips and download them to separate folders both with and without using the software and compare results from there.