I posted this question in the CS3 general forum as well, but I figured I would post it here to see if I got any more responses.
I am trying to update my After Effects CS3 to 8.0.2, but the updater keeps telling me that "the updater is unable to locate the product to be updated."
I had heard that it is possible to fix this issue by going into the contents of the RIBSWrapper (into the Resources folder) and editing the file "config.xml" to show the correct file path for After Effects.
However, I am not sure if this will work, or how exactly to edit the XML. When I open the XML to edit, I see two possible places to amend the patch, both under the heading "Product Data."
One is labelled "AMTFilePath," and contains "[INSTALLDIR]/Adobe After Effects CS3/Adobe After Effects CS3.app/Contents/Resources/AMT/application.xml".
The other is under the subsection "Path List," under the "Path" heading, and contains "[AdobeProgramFiles]".
I have three questions.
1) Am I going about this the right way?
2) If so, which section of the XML should I edit?
3) What should I change it to? My After Effects file is located in the Macintosh HD/Applications/Adobe After Effects CS3/Adobe After Effects CS3.app
I should probably note that I did not install After Effects along with the rest of my CS3 programs, but installed it at a later date.
Thanks in advance!
Your caps.db is tainted by anotehr install and thus producing invalid product IDs. Short of reinstalling everything from scratch (inclusding deleting the caps.db), there is no way to fix this issue. This is not related to the installer package, but the software already on your system. If you don't need any of the specific fixes in the 8.0.2 update, you can live happily with your current AE and postpone the inevitable....