6 Replies Latest reply on Oct 2, 2010 10:11 AM by John T Smith

    Can't see camera in media downloader

    jsf728

      HELLLLLPPPP.  I have a canon VIXIA HF20 and I am so far trying, unsuccessfully, to download my files using media downloader.  When I goto 'get media' and choose AVCHD flash memory camera all I get is 'no device found'.   Any clues as to what I can do.  I would really like to get this working so I can use one program to download and edit in sted of have to use the camera's software to download.

       

      Thanks,

      John