0 Replies Latest reply: Sep 30, 2010 4:09 PM by troubleshooting RSS

    Why can't Distiller 8.2.3 can't convert postscript file to pdf?

    troubleshooting

      My client wants me to generate pdf files thru Distiller. I've always done this successfully. Now Distiller's message says:

       

      Distilling: AoC.ps
      Start Time: Thursday, September 30, 2010 at 3:45 PM
      Source: /Users/lindajupiter/Documents/Art of Convening/PDFs/AoC.ps
      Destination: /Users/lindajupiter/Documents/Art of Convening/PDFs/AoC.pdf
      Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/Press Quality.joboptions
      %%[ Warning: unable to embed font /Helvetica.Out of memory. ]%%
      %%[ Error: Helvetica cannot be embedded because of font file error. ]%%
      %%[ Error: invalidfont; OffendingCommand: charpath ]%%

       

      Stack:
      false
      (AoC-1.indd   A)

       


      %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
      %%[ Warning: PostScript error. No PDF file produced. ] %%
      Distill Time: 0 seconds (00:00:00)

       

      I have preflighted this file and there is no Helvetica in the file.

      What can I do?

       

      Thanks,

      Linda