Hi Hatters..been scouring the HATT and Adobe forums all
afternoon, not sure of what is happening with my Robohelp X5
Everything is working fine when it is deployed across Canada.
It was recently test deployed – people are using Citrix
ICA Client to access - to a few test locations in the USA. The USA
people are accessing it from a server in CandSeveral things have
1) Close to ½ the images are not being displayed. No
error, just empty space.
2) The “related topics” buttons are not displayed
on any topics.
3) In the Search and Index windows..the keyword
“box” is not displayed.
I installed the Citrix client and can verify this is
happening. I am at a loss! Wondering if the images is a image
location problem. When I look in my HTML true code, my image
location says img
src=’../screen_captures/subscription.gif’ – this
is the same for the images in Webhelp that display or don’t