0 Replies Latest reply on Oct 3, 2010 11:31 AM by Tincap1959

    CS5 update date issue with CS4 Student Licensing version

    Tincap1959

      Before downloading the Flash Pro CS5 update, from Adobe's web-site, I called Adobe and asked this question, " Will the Flash Pro CS5 upgrade work with my Student Licensing version?"  The answer I received (after being put on hold), was "Yes, the CS5 upgrade will work with my version of CS4."

       

      However...after paying for and downloading the Flash Pro CS5, I am finding that it is not working. The serial number asked for, from my version of CS4, comes up as being not valid.

       

      Any suggestions as to resolving this issue would be appreciated!

       

      Thanks!

       

      ~BG