4 Replies Latest reply on Oct 6, 2010 12:59 AM by PJMasters

    Error when Updating Reader

    PJMasters

      I've got Adobe Reader 9.3.3 installed on my Windows XP machine, and the Updater is prompting me to update to 9.3.4. However, when I tell it to do so, the update quickly fails, with an error message:

       

      "Error 2721. Custom action ISSetupFilesExtract not found in binary table stream."

       

      I've tried uninstalling Reader so I can do a clean install, but that fails too, with the exact same message. I've tried cleaning the Registry (using CCleaner), but that made no difference.

       

      Any idea how I can get out of this loop?