1 Reply Latest reply on Oct 5, 2010 7:48 AM by Ankit_Jain

    How do I see Adobe attachments properly?

    RobFoster

      I have just purchased a new Laptop and it is an HP. It has Microsoft Office 2010 + Windows 7.

       

      For some reason whenever new emails come through with Adobe attachments, my laptop always asks me something along the lines of wanting to change my computer to allow to view the attachment.

       

      When it opens, it looks like crap though and half the time I cant see the words.

       

      Did I not download something proper or something?

       

      Help

        • 1. Re: How do I see Adobe attachments properly?
          Ankit_Jain Adobe Employee

          For some reason whenever new emails come through with Adobe attachments, my laptop always asks me something along the lines of wanting to change my computer to allow to view the attachment.

           

          Can you please attach a snapshot of the exact dialog that is displayed  when you try and open any PDF attachment? It would be really helpful  since, I am not able to understand the exact issue which you are facing.

           

          Also, it would be good to know which version of Adobe Reader you have installed on your system.

           

          Thanks in advance.

          Ankit