12 Replies Latest reply on Nov 7, 2010 2:19 PM by pitterpanda

    Reader 9.4 won't open on Windows 7 64-bit

    johnrfrost Level 1

      Have a strange issue with installing Reader 9.4 on a new Windows 7 64-bit setup. Program installs without any issue at all, but when opening it from the start menu or opening a PDF document, the cursor is busy for a few seconds and then returns to normal without ever opening Reader. There's nothing in the task manager that indicates it's trying to run. I've tried to right-click it and run as administrator, but it that doesn't even show as an option. I've also tried making the user a member of the local admin group, giving him full permission to the entire C:, and turning off UAC. Uninstalling and reinstalling as administrator or user with elevated priveleges didn't make any difference either. Anyone have any idea what I might be overlooking here? TIA