0 Replies Latest reply on Jul 12, 2007 11:11 AM by Quinn_SH

    Flash Help Index search hangs on "a"

      If you use the keyword search on the Index tab of a FlashHelp site (RoboHelp6), it works fine until you try to return to the "a" part of the list. Typing "a" hangs up the search and you have to refresh the page for anything to work again.

      Here's the pattern:

      1. User searches for a letter that is not "a" on the Index tab
      2. User then type "a" in the Index tab's entry field and presses Enter. The whole page hangs up and won't do anything until you refresh the page.

      Has anyone else experienced this? Are there any fixes?