3 Replies Latest reply on Oct 13, 2010 12:03 PM by lookchud

    Premier Elements 9 Install Errors from DVD on Mac OS X 10.5.8

    abester99

      Premiere Elements 9 will not install from "Adobe Photoshop Elements 9 & Adobe Premier Elements 9" DVD set for Windows | Mac. [PrE9 is Disc 2 in the set].   I tried installing three times on my MacBook Pro running OS X 10.5.8 but get the same error listed below.  I even  removed Photoshop Elements 9 thinking there might be a conflict but that didn't help.   What should I try next?  Could the DVD [Disc 2]  be corrupt?  Thank you!  ...Abester99

       

      Exit Code: 7
      -------------------------------------- Summary --------------------------------------
      - 0 fatal error(s), 16 error(s), 5 warning(s)
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
      ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
      ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
      ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
      ERROR:  Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}  PreMacContentInstaller returned error. Failing this payload.
      ERROR: The following payload errors were found during install:
      ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
      ERROR: - Presets: Failed due to Language Pack installation failure
      ERROR: - HD_LangPackHDOther: Install failed
      ERROR: - Common_LangPackCommonOther: Install failed
      ERROR: - SD: Failed due to Language Pack installation failure
      ERROR: - Common: Failed due to Language Pack installation failure
      ERROR: - Presets_LangPackPresetsOther: Install failed
      ERROR: - SD_LangPackSDOther: Install failed
      ERROR: - HD: Failed due to Language Pack installation failure
      ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
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