0 Replies Latest reply on Oct 11, 2010 1:12 PM by Keranen & Co.

    Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC

    Keranen & Co.

      Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC? I would be grateful for any assistance.

       

      Here's the situation:

      -- I recently upgraded from RoboHelp X5 to RoboHelp 8. I upgraded my projects to RoboHelp 8 projects.

      -- One large help system I manage is built such that there is one master project and about 25 child projects. Each of these is its own item in the master project TOC.

      -- In RoboHelp X5 I never had any trouble deleting these.

      -- However now in RoboHelp 8, whenever I delete one (by opening TOC pod, right-clicking on item in question, and clicking Delete), and proceed to "Generate Primary Layout" (MS HTML Help), the generation/compilation process proceeds as far as "Generating full-text search data" and then the whole program crashes!

       

      Am I doing something wrong? Is there a bug in the software? I have installed patches 8.0.1 and 8.0.2.

       

      Once again, I thank you in advance for any pointers.

       

      Matthew Keranen

      Jamsa, Finland