1 Reply Latest reply on Apr 14, 2011 1:17 PM by xmpt

    Re-recording in Ca4 results in shutdown and software lockup

    LPWebb Level 1

      Hi everyone,

       

      I've had Ca 4 for two+ years and have been using it successfully.

       

      This evening, I was re-recording about 10 slides in an IE app, something I've done before with no problems.

      Upon exiting the recording, I get a fatal error.

       

      When I try to re-open the application, I'm told an instance is already running.  When I check processes, there is no sign of Captivate.

      Only a soft boot clears the confusion and allows me back in.

       

      The only thing I can recall doing is installing the latest version of the Adobe Flash player several days ago.

      Tonight was the first time I'd used Captivate since.  I tried uninstalling and reinstalling Flash, but the problem persists.

       

      This is bizarre behavior for a stable application I've used for years.

       

      Any insights?

       

      Much thanks!