8 Replies Latest reply on Oct 12, 2010 7:40 PM by the_wine_snob

    Can't install PE9 Trial

    PJP66 Level 1

      I downloaded the two trial files to my XP Pro SP3,

      4GB RAM, processor.  Started the installation and all seemed to be going well until it started installing the

      Adobe Elements Organizer portion.  Then I got a message

      that there "was an error while installing Shared Technologies."  The entire installation rolled back and ended with the message "I

      nstallation Wizard was interrupted while installing Shared Technologies."

       

      I tried calling the Customer Service line suggested on the trial version page, but they said to either check this forum or pay for support.  I use Adobe Photoshop CS5 and thought that getting into video editing with an Adobe product would be worth checking out.  Any suggestions on what I should do to get it installed?  I'm a total newbie re video editing, so maybe I should just give up.

       

      PJP